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FAQ
Frequently asked questions
General
We use only natural Burmese jadeite. Each stone varies naturally in colour, translucency, texture, and internal formation. These natural variations are part of the material and make every piece unique. and also hand-knotted cord. Some designs may also include 925 sterling silver.
We only use 100% Natural Burmese jadeite. Each stone varies in colour, translucency, texture, and internal formation. These natural variations are part of the material, not defects.
Avoid perfume, chemicals, heavy impact, and prolonged exposure to water. Clean gently with a soft cloth or mild soapy water, then dry completely.
Jadeite is a durable natural stone, but it can still chip or crack if dropped or hit against hard surfaces. Please handle your piece with care, especially rings and movable designs.
We currently ship to Germany, European Union member states, and the United Kingdom.Shipping within Germany is free. Shipping costs for other destinations are calculated at checkout.
If you have any questions about your order, our pieces, or product care, we’re always happy to help.
Email: info@bedchamberjad.com
Instagram: @bedchamber_jewelry (Direct Messages)
We aim to respond to all enquiries within 1–2 business days
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